Loading... Please wait...

Privacy Policy


Oakway Naturals will not sell, share, trade, or rent any information collected on this site with others.

Look for the Lock!

The browser padlock and https are important The browser padlock and https are important
The padlock on your browser bar and the 's' at the end of https is your assurance that the connection between your computer and our site is secure. No one is able to see unencrypted information transferred to and from your computer and our site. Look for that padlock at every website in which you interact. If not there, go to a website that has it. The lock may be in different locations (left side or right side of website address) depending upon which browser and version you have, but it will be there on all the major browsers, on desktops and mobile devices, when you are at www.oakwaynaturals.com.The browser padlock and https are important

Secured by SSL & Braintree Technology

Oakway Naturals uses industry-standard SSL (Secure Socket Layer) security to encrypt all of your personal information. Encryption is the process of scrambling data into an undecipherable format that can only be returned to a readable format. SSL digital certification serves as an electronic "passport" that establishes an online entity's credentials when doing business on the Web. This offers you the necessary level of security and confidence when doing business with us online.

Within our shopping cart, all communications and transactions are secure. Oakway Naturals has equipped this site with Braintree security technology, an encryption process designed to prevent unauthorized people from seeing data sent to or from the site, confirming your credit card, and preventing fraud. This includes your credit card number, name, and address, so that the information is safe from interception. Braintree, whcih is a PayPal company, is a validated Level 1 PCI DSS compliant service provider, the highest level of security available.

Look for the Braintree logo at the bottom right of the page!The icon on the footer is your assurance that all information is encrypted by Braintree. If you fail to see the Braintree logo at the bottom right of your screen, then you should not use this site because something is preventing the encryption technology from working.

In fact, our staff does not have access to your credit card information – your encrypted credit card information is passed directly to the credit card processing company which means that your financial information is secure. So if you call us to place a telephone order, you must repeat your credit card information over the phone.

Information Collected When You Place an Order

When an order is placed, you must provide contact information (such as name and shipping address) and financial information (such as credit card number). This information is used for billing purposes and to fill orders. If we have trouble processing an order, this contact information is used to get in touch with you. We will not sell, share, or rent this information to others.

We sell to people who can genuinely use professional grade supplements. Oakway Naturals is not a wholesaler. The products we sell are not to be resold through another health care provider or through an online marketplace. This is the agreement we have with the manufacturers and we will not provide professional supplement products to unauthorized resellers. We reserve the right to share any information about customers found to be reselling products with the manufacturers of those products. Those manufacturers may take legal action to prevent unauthorized resellers of their products.

With our shopping cart, all communications and transactions are secure. Oakway Naturals has equipped this site with Secure Socket Layer technology, an encryption process designed to prevent unauthorized people from seeing data sent to or from the site. All purchasing information, including your credit card number, is safe from interception.

Cookies

A cookie is a piece of data stored on the user's computer containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. The cookie identifies that the user has signed-in.

Sharing

We use outside shipping companies (UPS, FedX, USPS, OnTrac) to ship orders, and a credit card processing company (Braintree) to bill users for goods and services. We may have the manufacturer or warehouse affiliated with the brand ship directly to you. These companies do not retain, share, store or use personally identifiable information for any secondary purposes than to provide you with the products you ordered.

Security Technology

This website takes every precaution to protect your information. When users submit sensitive information via the website, your information is protected both online and offline. When sensitive information (such as a credit card number) is required, that information is encrypted and is protected with the best encryption software in the industry - SSL.

Choice/Opt-out/Opt-in

Users who no longer wish to receive our monthly emails and related information may opt-out of receiving these communications by selecting the "unsubscribe" option when we send out our email promotions.

Your Consent/Notification of Changes

By using www.oakwaynaturals.com, you consent to our collection and use of your information as described here in this Privacy Policy. If a material change is made to this Privacy Statement and/or the way we use our customers' personally identifiable information then we will post prominent notice of the nature of such change on this Privacy Statement page.

Our mailing address is:

Oakway Naturals
Attention: Customer Service
2704 Delta Oaks Drive
Eugene, Oregon 97408


*FDA Required Statement: These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.